Sound Transit Quality Assurance Director Job #18-01326
SALARY: $120,586.00 - $150,733.00 Annually
CLOSING DATE: Continuous GENERAL PURPOSE: Under direction of the Chief Safety and Quality Assurance, Officer is responsible for policy development, management, and oversight of the Agency Quality System Management program. Directs, manages, and supervises the operations and activities of the Agency Quality System Management for the Link, Sounder and Regional Express projects in the functional phases of planning, design, construction, operations and maintenance in coordination with other Agency departments and outside agencies. Audits and evaluates conformance of the ST Safety Certification, System Safety Program Plan and contractor Substance Abuse prevention program. Reports to and provides administrative, management and technical support to the Chief Safety officer and the Executive Department; and ensures the Sound Transit Quality System Management Program successfully meets identified Quality System priorities, strategies and performance measures, and is completed within established budgetary and scheduling guidelines.
**THIS JOB POSTING MAY BE USED TO FILL MULTIPLE POSITIONS
ESSENTIAL FUNCTIONS: PRIMARY DUTIES AND RESPONSIBILITIES: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. • Plans, directs, coordinates, prioritizes, and reviews the work of assigned staff; assigns work activities and coordinates schedules, projects, and programs; provides constructive feedback; reviews and evaluates work and makes effective suggestions and recommendations. • Coaches, trains and motivates staff; coordinates and/or provides staff training; and manages employee relations; manages the workflow and prioritization of projects, and measures the performance of the division quality system management priorities, strategies and staff and takes appropriate corrective action when necessary; provides advice and counsel to staff; develops developmental work plans for staff; implements or recommends corrective actions, plans for expectations and opportunities for processes and staff improvements as appropriate/necessary working closely with Human Resources. • Oversees, and provides policy guidance on Agency quality management program development; meets frequently with program management to provide direction and supervision for the development and implementation of various Agency programs that define the quality culture and quality requirements and standards of care for implementation of regulatory and contractual requirements. • Manages and delegates to staff the development and updating of quality system (QS) division procedures, plans and forms as necessary and provide QS input into related Link, Sounder and ST Express Bus design and construction documents and plans. • Directs staff in providing quality oversight of construction commissioning, Systems integration and rail activation testing, installation and construction interfaces with Civil/System Engineering, fire/safety, and Operations, and supports ST rail activation and safety certification. • Represents the Agency with the federal transportation administration (FTA) and (PMOC) on resolution of key quality related design and construction issues; participates on design and construction proposal evaluation teams, serves as the Material Review Board Chairperson, and on the Change Control Board and other related activities to represent and manage the Quality related aspects of the Link, Sounder and Regional Express Projects. • Ensures technical interface conflicts and issues for Architectural, Systems and Software Integration, Electrical, Mechanical, Civil and Structural are resolved in design, construction and thru transition to operations. • Develops and publishes audit schedules for Link, Sounder and Regional Express projects, as well as, operational and maintenance activities based upon project and operational schedules; and performs quality assurance, safety and security certification audits, surveillances of design and construction contracts and operational and maintenance activities; and systems safety program plan audits.. • Leads QS staff in the performance of audits, surveillances, initiatives and issues for the conformance to contract document requirements between the Agency and its contractors, consultants and other associated organizations; develops and issues procurement documents for QS consultants and manages QS consultant contracts. • Provides technical leadership, guidance and advice on Planning, design, construction and operational related issues, including revisions to Design Criteria and specifications; as chairperson of Material Review Board, dispositions nonconformance, requests for substitution and deviation requests; and manages the development and implementation of design, construction management and audit training classes. • Develops, administers, maintains, and oversees the division's quality annual budget; makes recommendations and forecasts for future funds needed for staffing, equipment, materials, and supplies; reviews and approves division expenditures and implements adjustments. • Provides support to the Chief Safety Officer on matters as directed; participates on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence; attends and participates in professional group meetings; maintains awareness of new trends and developments in the fields related to area of assignment; ensures processes, policies and practices are interpreted and applied consistently and effectively; ensures accountability and compliance with all current and applicable state and federal laws, Agency policies and procedures, rules and regulations. • Leads agency wide initiatives on improving Quality in design, construction and operational reliability. • Directs safety assurance staff, and consultants conducting Audits on ST Operations for evaluating compliance System Safety Program Plan (SSPP) in accordance to WSDOT safety requirements and assurance to the State Safety Officer. • Directs safety assurance staff conducting Audits for Safety and Security Design Criteria, Safety and Security Certification conformance, and other related System Safety and Security Certification requirements for Sound Transit projects. • It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees. • It is the responsibility of all employees to integrate sustainability into everyday business practices. • Other duties as assigned.
Minimum Qualifications Education and Experience: Bachelor's Degree in engineering, industrial engineering, or closely related field and eight years of Engineering, Quality and/or Project Management experience in Design and construction transit related field that includes five years of quality management in a large organization; OR an equivalent combination of education and experience.
Required Licenses or Certifications: • Professional Engineer License • Possession of a valid Washington State Driver's License.
Preferred Licenses or Certifications: • Certification with American Society of Quality
Required Knowledge of: • Principles and practices used in the development of quality, system safety and security certification, system safety program plan documents. • Quality system management requirements, fundamentals of auditing, industrial and local jurisdiction standards for inspection and testing. • Extensive direct experience with light rail design, structural, construction and operation programs. • Senior professional and/or technical expert experiences of light rail engineering principles and practices. • Design engineering, construction management, construction inspection, project management, quality control, and quality assurance principles and practices. • Applicable safety codes, transit codes, and references of standard safety and operations practice in transit environments as they relate to design and construction. • Advanced principles and practices of program development and administration. • Advanced project management techniques and principles. • Principles and practices used in Safety Assurance to audit transit System Safety Program Plans (SSPP). • Principles and practices used in Safety Assurance to audit Safety & Security Certification requirements. • Principles and practices of governmental budget preparation and administration. • Supervisory principles, methods and techniques. • Pertinent federal, state, and local laws, codes, and regulations as they apply to light rail design and construction.
Required Skill in: • Oversee and serve as an authority on implementing Sound Transit/FTA Quality Management System on design, construction and operations. • Establishing and maintaining effective working relationships with other division staff, management, vendors, outside agencies, community groups and the general public. • Interpreting and administering policies and procedures sufficient to administer, discuss, resolve, and explain them to staff and other constituencies. • Overseeing and participating in the management of a comprehensive Agency-wide QA/QC Program that impacts and requires coordination with all lines of business and other Agency departments and that includes a series of inter-related projects of significant depth and complexity. • Forecasting potential nonconforming quality trends with design and construction. • Identifying opportunities for improvements in design and construction processes. • Determining procedures necessary to safeguard against design and construction problems or recover from them in a government setting. • Overseeing the development of reliability, availability, and maintainability requirements for the system. • Researching, analyzing, and evaluating new service delivery methods and techniques. • Analyzing and reviewing financing plans and models and related budgetary information to determine the impact on the Agency-wide Program. • Working effectively under pressure to meet deadlines and adjust to changing priorities. • Developing and monitoring divisional and program/project quality operating budgets, costs, and schedules. • Applying advanced project management techniques and principles. • Responding to inquiries n effective oral and written communication. • Supervising, leading, and delegating daily tasks, communicating, and providing feedback and work direction to assigned staff. • Working cooperatively with other divisions, Agency officials, and outside agencies. • Educating design, construction and operations staff, consultants and contractors on quality principles and requirements.
Physical Demands/Work Environment • Work is primarily performed in a standard office environment. • Some quality oversight work is performed at construction sites. • Some travel may be required to out of state locations to perform quality oversight. • Subject to standing, walking, bending, reaching, stooping, and lifting of objects up to 25 pounds; may occasionally be exposed to dangerous machinery, extreme weather conditions, physical harm, and extreme noise when working in the field.
The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.
It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.